Privacy Policy
Last updated: December 6, 2025
1. Introduction
Welcome to P2PRIME ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cryptocurrency trading platform and services.
By using P2PRIME, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, phone number, date of birth, and government-issued identification documents
- Financial Information: Bank account details, payment card information, and cryptocurrency wallet addresses
- Identity Verification: KYC (Know Your Customer) documents, including passport, driver's license, or national ID
- Transaction Information: Details of your trades, deposits, withdrawals, and other financial transactions
- Device Information: IP address, browser type, device identifiers, and operating system
- Usage Data: Information about how you interact with our platform, including pages visited and features used
2.2 Automatically Collected Information
We automatically collect certain information when you visit our platform:
- Log files and analytics data
- Cookies and similar tracking technologies
- Device and browser information
- Location data (with your consent)
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide, maintain, and improve our trading platform and services
- Account Management: To create and manage your account, verify your identity, and process transactions
- Security: To protect against fraud, unauthorized access, and other security threats
- Compliance: To comply with legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements
- Communication: To send you important updates, notifications, and customer support communications
- Analytics: To analyze usage patterns and improve user experience
- Marketing: To send promotional materials (with your consent) and personalize your experience
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our platform
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, property, or safety, or that of our users
- With Your Consent: When you explicitly authorize us to share your information
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of sensitive data in transit and at rest
- Secure socket layer (SSL) technology
- Multi-factor authentication (MFA)
- Regular security audits and assessments
- Access controls and employee training
- Cold storage for cryptocurrency assets
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Objection: Object to processing of your personal information
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on P2PRIME. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve security and prevent fraud
You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes:
- Account information for the duration of your account and up to 7 years after closure
- Transaction records as required by financial regulations
- KYC documents as required by compliance obligations
- Marketing data until you opt out or withdraw consent
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
P2PRIME is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@p2prime.com
- Support: support@p2prime.com
- Address: [Your Company Address]